We just finished up our yearly Engagement Ring Shopper Survey. Participation was excellent, and we’ve found some interesting shifts in engagement ring shopping psychology. We do have a significant market share (especially in Pretoria) so to keep things objective I eliminated all submissions from email addresses we currently have on record. This includes leads and previous customers.

To ensure our service is top notch I spend about an hour per month on HelloPeter reading what customers of other jewellers are complaining about.
Continue reading Top 20 Complaints About Traditional Jewellers in South Africa